Privacy Policy

Last updated: 16 November 2025

1. Introduction

Welcome to the Always Ascending website (the “Site”). This Privacy Policy explains how we collect, use, share, store, and protect the personal information you provide when you:

  • Browse the Site (home page, podcast page, music page, events page, merch page, “What’s Next” page, etc.)
  • Submit an inquiry or booking request (currently to alwaysascendinginc@gmail.com; we will soon use info@alwaysascendinginc.com)
  • Sign‑up for newsletters, wait‑lists, or event updates
  • Purchase or pre‑order merchandise (when that feature launches)
  • Interact with our podcast, music, or any third‑party platforms (Spotify, Apple Podcasts, YouTube, Instagram, etc.)

By using the Site you consent to the practices described below. If you do not agree with any part of this policy, please stop using the Site.

2. Information we collect

CategoryWhat We CollectHow It Is Collected
Contact & Booking DataName, email address, phone number, any message you include (e.g., booking details, collaboration requests)Submitted through the “Contact/Bookings” email form or future contact form
Newsletter / Wait‑list & Event SubscriptionsEmail address, name (optional), preferences (e.g., event interests)Entered into the subscription field on the “Events & Experiences” or “What’s Next” sections
Podcast & Music InteractionIP address, device type, browser, operating system, referral URL, pages viewed, click‑throughs to Spotify/Apple/YouTubeAutomatically via cookies and server logs when you click on podcast or music links
Payment & Purchase Data (when merch launches)Name, billing address, email, payment‑card details (processed by a third‑party payment processor)Collected on the checkout page of the merch store
Analytics & MarketingAggregated usage statistics (e.g., most‑visited pages, time on site)Google Analytics, Hotjar, or similar tools (see Section 4)
Social Media InteractionPublic profile data when you click a social‑media link (e.g., Instagram, TikTok)Only the data you voluntarily disclose on the external platform; we do not pull private data
Cookies & Similar TechnologiesSession IDs, preference settings, tracking identifiersSet by the Site and by third‑party services (see Section 4)

3. How we use your information

We use personal data only for legitimate, specific purposes:

  1. Provide & improve the Site – render pages, fix bugs, enhance navigation, and personalize the user experience.
  2. Communicate with you – respond to booking inquiries, confirm subscriptions, send newsletters, event reminders, and promotional updates.
  3. Deliver Podcast & Music Links – record which episodes or tracks you click, so we can surface relevant content and track popularity.
  4. Process transactions – when merch becomes available, handle orders, refunds, and shipping.
  5. Marketing & analytics – analyse traffic patterns, measure campaign effectiveness, and create aggregated reports.
  6. Legal & safety – comply with applicable laws, enforce our Terms of Service, protect against fraud or abuse.

We do not sell your personal information to third parties for their direct marketing purposes.

4. Cookies & Tracking technologies

TypePurposeTypical Retention
Essential / Strictly necessarySession management, security, login (when applicable)Session‑only or as needed
PreferencesRemember language or theme choices (e.g., dark‑mode)Up to 1 year
Analytics (Google Analytics, etc.)Understand how visitors use the Site; improve content2 years (or as configured)
Advertising / RetargetingShow relevant ads on third‑party platforms (future marketing)Up to 1 year

Your Choices

  • You can reject or delete cookies via your browser settings.
  • A banner will appear on your first visit offering “Accept All”, “Reject Non‑Essential”, or “Customize” options.
  • Disabling essential cookies may prevent the Site from functioning correctly.

5. Sharing & Disclosure

RecipientReason for SharingSafeguards
Service Providers (email hosting, analytics, payment gateway, newsletter platform)Perform services on our behalfContractual data‑processing agreements; only limited data needed
Legal AuthoritiesComply with subpoenas, court orders, or other legal obligationsDisclose only what is legally required
Business Transfers (sale, merger, acquisition)Transfer of assetsThe receiving entity must adhere to an equivalent privacy standard
Aggregated / Anonymized DataPublish usage statistics, case studiesNo personally identifiable information (PII) included

We never share your personal data with advertisers or third‑party marketers without your explicit opt‑in.

6. International Data Transfers

Your information may be processed in the United States or other countries where our service providers operate. We rely on Standard Contractual Clauses (or equivalent mechanisms) to ensure an adequate level of protection for any cross‑border transfers.

7. Data Retention

  • Contact & Booking Data – retained for 3 years after the last interaction, unless a longer period is required for legal reasons.
  • Newsletter / Wait‑list Data – kept until you unsubscribe or request deletion.
  • Analytics Data – stored for up to 24 months (default Google Analytics setting).
  • Payment Data – payment‑card details are never stored on our servers; the processor retains them according to its own policy.

When data is no longer needed, it is securely deleted or irrevocably anonymized.

8. Your rights

Depending on your jurisdiction (EU, California, Brazil, Canada, etc.), you may have the following rights. To exercise any of them, contact us at privacy@alwaysascendinginc.com (or the upcoming info@alwaysascendinginc.com).

RightWhat You Can Do
AccessRequest a copy of all personal data we hold about you.
RectificationAsk us to correct inaccurate or incomplete data.
Erasure (“Right to be Forgotten”)Request deletion of your data (subject to legal obligations).
RestrictionAsk us to limit processing of your data.
PortabilityReceive your data in a structured, commonly used format.
ObjectObject to processing for direct‑marketing or profiling purposes.
Withdraw ConsentPull back any consent you previously gave (e.g., for newsletters).
ComplainLodge a complaint with a supervisory authority (e.g., EU data‑protection authority).

We will respond to verified requests within 30 days.

9. Children’s Privacy

Our services are not directed to children under 13 years (or the applicable age under local law). We do not knowingly collect personal information from children. If we discover such information, we will delete it promptly.

10. Security Measures

We employ a layered security approach:

  • TLS/SSL encryption for data in transit.
  • Encryption at rest for any stored sensitive data (e.g., email addresses).
  • Regular vulnerability scans and penetration testing.
  • Least‑privilege access for staff; role‑based permissions and audit logs.
  • Secure hosting with firewalls and DDoS mitigation.

While we strive to protect your information, no system can be 100 % secure; we cannot guarantee absolute security.

11. Third-party Links

The Site contains links to external platforms (Spotify, Apple Podcasts, YouTube, Instagram, etc.). This Privacy Policy does not apply to those sites. We encourage you to review each third‑party’s privacy policy before providing any personal information.

12. Changes to this Privacy Policy

We may update this policy from time to time. When we do:

  • The “Last updated” date at the top will be revised.
  • Significant changes will be announced via a banner on the Site or an email to our subscribers.

Your continued use of the Site after any changes constitutes acceptance of the revised policy.

13. How to contact us

If you have questions, concerns, or wish to exercise any of your rights, please reach out:

Always Ascending Inc.
Email: privacy@alwaysascendinginc.com (or info@alwaysascendinginc.com once created)

 

DISCLAIMER

This document is a template based on the information you provided and current best‑practice privacy standards (GDPR, CCPA, etc.). It does not constitute legal advice. We recommend that you have this policy reviewed by qualified counsel to ensure full compliance with the laws applicable to your business and the jurisdictions in which you operate.